Maintenance and Property Inspections

We keep your investment safeguarded

We conduct inspections upon move-in, annually, and at move-out and ensure all maintenance issues are addressed in a timely manner.

Our maintenance program keeps you up to date in real time of any work orders that have been assigned for your property. When a maintenance request comes in (reported in person, by phone, or online), we create a work order and email it to the assigned vendor. At that time, the tenant and owner are both notified and sent a description of the work to be performed. In this way, owners know what problem has been reported, and to whom it has been assigned. If owners have any information to add, this allows time.

The management contract indicates that we offer a $500 cost control guarantee that can be spent without consulting an owner (state required or emergency repairs, such as water heaters, are naturally an exception), but this system allows owners to be kept aware of the situation regardless of the severity of the repair. Copies of completed work orders, invoices and any other documentation are provided to owners via the owner portal, where they can be accessed at any time for future reference.